Before this: Set Up Claude
System
Claude Memory
Give Claude reliable context about your business, preferences, priorities, and working rules.
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Overview
Give Claude reliable context about your business, preferences, priorities, and working rules.
When to use this
Before your next Claude Code session, then reviewed once a month.
Who it is for: Founders and teams using Claude Code who re-explain their business every time.
Before you begin
- Claude Code installed and working, from the previous lesson
- A terminal window you are willing to type two commands into
What you will learn
- Onboarding Claude to your business
- Consistent brand voice
- Project context handoff
Quality check
- Check every fact, figure, and quote against a real source.
- Review the finished work before using or sharing it.
- Remove confidential information that is not needed.
Privacy and safety
Do not include customer records, contracts, credentials, employee information, or confidential material without approval. A qualified person should review decisions involving people, money, health, or legal obligations.
01
The problem
Most people start every Claude Code session from scratch. Claude does not automatically know who they are, what their business does, how they communicate, or what they are currently building. The first part of every conversation gets spent repeating the same context.
Claude Code can use file-based instructions and memory to carry useful context into future sessions. Once configured, it can begin with a clearer understanding of your business, voice, working preferences, and active projects.
Set it up once. Review it monthly. Benefit from it every day.
02
How Claude Memory Works
CLAUDE.md
A durable instruction file that acts like an employee handbook for working with you. It can contain your identity, business context, voice, tools, preferences, and standing rules.
Memory files
Individual files that capture useful information learned over time, including preferences, project context, feedback, and references to important resources.
CLAUDE.md defines how Claude should work with you. Memory files preserve useful context Claude learns while working with you.
03
Step 1: Create the global CLAUDE.md file
Run these two commands in your terminal. The first creates the folder, the second creates an empty file inside it.
mkdir -p ~/.claude touch ~/.claude/CLAUDE.md
Open ~/.claude/CLAUDE.md in any text editor and customize the template below in your own words.
# CLAUDE.md ## Who I Am [Your name, role, and what you do] [Your business name and what it does] [Your experience level so Claude can calibrate its responses] ## My Business [What you sell and who you sell it to] [Your price points] [Your current stage] [Your team and responsibilities] ## How I Work [Your schedule and working hours] [Your communication preferences] [Tools you use regularly] ## My Voice [How you write and speak] [Words or phrases you use] [Words, phrases, or styles you avoid] ## Rules [Things Claude should always do] [Things Claude should never do] [Preferences for code, content, research, or communication]
Do not store passwords, API keys, authentication tokens, banking details, Social Security numbers, protected client information, or other sensitive data in memory files.
04
Completed CLAUDE.md example
See a completed example
# CLAUDE.md ## Who I Am Sarah Chen, Founder of Momentum Consulting. Executive coach helping technology leaders transition to fractional executive roles. 15 years in corporate leadership and two years as a solo consultant. ## My Business - Primary offer: 12-week Fractional Leadership Accelerator ($8,000) - Secondary offer: Group coaching ($200 per month) - Audience: VP- and Director-level technology leaders, ages 35–50, considering independent work - Current monthly recurring revenue: $12,000 - Team: Sarah and a virtual assistant who manages scheduling ## How I Work - Hours: 8 a.m.–3 p.m. ET, Monday through Thursday - Fridays off - I review work on my phone, so mobile layout always matters - I use Notion for project management; do not recommend alternative tools unless asked ## My Voice - Professional but warm - A smart friend who happens to be an expert - Short paragraphs - No corporate jargon - Avoid “leverage,” “synergy,” and “circle back” ## Rules - Use my named frameworks when relevant - Do not recommend cold calling; my strategy uses content and referrals - Keep responses concise unless I request detail - Test work before calling it complete
All names, businesses, prices, and results above are fictional examples.
05
Step 2: Create the memory directory
Memory lives in a different place depending on which version of Claude Code you are running, so rather than guessing at a path, ask Claude Code to set it up and tell you where it put it.
Create my memory directory and a MEMORY.md index file in whichever location this version of Claude Code reads memory from. Then tell me the full path you used, so I can find it later.
Write that path down. You will want it for the monthly review in step 5.
06
Step 3: Teach Claude what to remember
When you tell Claude Code to remember something, it writes that into the same memory files you just created. It is one system, not two. Be explicit, specific, and selective, because memory should hold durable information that will improve future work, not everything you say in a session.
Remember that my primary offer is the Fractional Leadership Accelerator at $8,000 for 12 weeks.
Remember that I prefer Notion over other project-management tools.
Remember that I do not want recommendations involving cold calling.
Remember that my content strategy focuses on LinkedIn posts and a weekly newsletter.
Remember that I am building a new landing page for the Accelerator program. The deadline is May 15. The page will be hosted on Vercel and should convert LinkedIn traffic into applications.
07
Memory types
| Type | What it stores | Example |
|---|---|---|
| User | Identity, role, business, and expertise | “Sarah is an executive coach and is new to React.” |
| Feedback | How Claude should or should not work | “Do not summarize every response.” |
| Project | Current work, goals, constraints, and deadlines | “The landing-page deadline is May 15.” |
| Reference | Where important information lives | “Client tracking is in the Notion database named Pipeline.” |
You do not need to label every memory manually. These categories simply help you decide what is worth preserving.
08
What to save
Good candidates for memory
- Your role, business, and expertise
- Your offers and recurring audiences
- Communication and formatting preferences
- Corrections that should influence future work
- Successful approaches you want repeated
- Current project context and durable constraints
- Locations of frequently used resources
- Stable client details that are safe to store
Usually do not save
- Passwords, credentials, or confidential personal data
- Information already maintained in CLAUDE.md
- Temporary debugging details
- Short-lived deadlines or facts
- Information Claude can reliably obtain from the current project
- Material that will become inaccurate quickly
09
Step 4: Add project-specific instructions
You can also place a CLAUDE.md file in a project’s root folder to describe conventions that only apply to that project.
# CLAUDE.md ## Project: Accelerator Landing Page - Framework: Next.js 14 - Hosting: Vercel - Styling: Tailwind CSS - Do not add a component library - Test at a 375-pixel mobile width before calling the work complete - Primary call to action: “Apply Now” - The call to action links to Typeform
Global instructions
Describe you and your general preferences.
Project instructions
Describe the current project and its local conventions.
When instructions conflict, verify which one Claude Code applies and update the files to remove the ambiguity.
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Step 5: Monthly memory audit
Monthly review prompt
Review the Claude instruction and memory files available in this environment. Show me: 1. What is currently stored 2. What appears outdated, duplicated, unclear, or contradictory 3. What should be removed 4. What should be updated 5. What important recurring context may be missing Do not change or delete anything until I approve the proposed updates.
Remove or update
- Completed projects
- Former clients
- Expired deadlines
- Old offers or prices
- Preferences that have changed
- Duplicate or conflicting instructions
Consider adding
- New offers and pricing
- New team members
- New tools and workflows
- Updated voice preferences
- New standing rules
- Current priority projects
Add a monthly reminder in whichever calendar you already use, and a recurring 15-minute block is plenty. This page does not create calendar events for you.
11
Setup checklist
Your progress is saved in this browser only. Nothing on this page reads or changes files on your computer.
12
Before and after
An illustrative example, not a guarantee of model behavior.
Without memory
“I’m Sarah. I run a consulting business. I help technology leaders go fractional. My offer is $8,000 for 12 weeks. I use Notion, prefer concise responses, and do not want cold-calling ideas…”
Repeated at the beginning of every session.
With memory
“Let’s work on the landing page.”
Claude already has the relevant identity, offer, audience, voice, tools, preferences, and project context.
13
Final takeaway
The goal is not to store everything. The goal is to preserve the small amount of durable context that consistently improves Claude’s work.
Create the foundation once, keep it current, and begin future sessions closer to the work that matters.
Checkpoint
You have done this when you can start a new thread and Claude already knows what your business is, without being told.
Check Your Understanding
Progress is saved when signed in.
Have questions about this?
Ask Kristy.
Next lesson
06
Free Versus Paid
A clear answer on whether to pay yet, and why you ran out of messages on Tuesday.
